Book a hotel with MyBoracayGuide, and get free Boracay airport to resort assistance or transport!
This offer is good for 2 guests from Boracay Airport. We can also assist you from Kalibo Airport, add additional guests, or upgrade to round trip at a discounted additional cost. Our thanks to you for booking with MyBoracayGuide.
We have great hotel deals in Boracay! Please simply make a reservation, then complete the below form with your trip ID, and we’ll see you at the airport!
Welcome to Boracay!
FREE Airport Assistance
Hotel booking value 0 PHP to 9,999 PHP
Caticlan and Kalibo Airport Assistance
Welcome to Boracay! We would like to greet you at the airport and welcome you properly. We have a great pocket-sized guidebook, Discount Card and detailed map in our free welcome kit. We can quickly help you arrange your transport to Boracay. This is a free service, the actual transportation costs are up to you, but we can help get you started.
Includes: Free Guide book, Free Map, Free Discount Card
(Bus Kalibo P300, Charter Van Kalibo P2500, Trike Caticlan P50 High Season, P80 Low Season, Boat Ticket P25, Environmental Fee P75, Terminal Fee P100, Trike to White Beach P150, Van to White Beach P500. Note Night Navigation has extra fees. This is a guide only; these are the prices published by transport associations)
FREE Economy Airport Pickup 
Hotel booking value 10,000 PHP to 24,999 PHP
Free Caticlan Airport Pick-up
Our Economy MyBoracayGuide Service for budget travellers. Free when you book your hotel with MyBoracayGuide.
Includes: Airport to Boat Land Transport
Includes: Boat Tickets
Includes: Land Transport from Boracay Port to White Beach
(Environmental and Terminal Fees excluded)
(Kalibo arrivals, night arrivals, or hotel destinations off White Beach at additional cost)
FREE Standard MyBoracayGuide Logistics Airport Pickup
Hotel Booking Value 25,000 PHP to 49,999 PHP
Free Caticlan Airport Pick-Up
This is our most popular transportation service. Put your wallet away! Everything is included. Land at the airport and let us take care of the rest. Welcome to paradise!
Includes: Airport to Boat Land Transport
Includes: Boat Tickets
Includes: Land Transport from Boracay port to White Beach
Includes: Environmental and Terminal Fees
Includes: Free Guide book, Free Map and Free Discount Card
(Kalibo arrivals, night arrivals, or hotel destinations off White Beach at additional cost)
FREE First Class MyBoracayGuide Logistics Airport Pickup
Hotel Booking Value 50,000 PHP and up
*Most professional and simply the fastest way to Boracay*
Free Caticlan Airport Pick-up
Includes: Airport to Boat Land Transport
Includes: Boat Tickets
Includes: Private Van Land Transport from Boracay port to White Beach
Includes: Environmental and Terminal Fees
Includes: Free Guide book, Free Map, Free Discount Card
(Kalibo arrivals, night arrivals, or hotel destinations off White Beach at additional cost)
To Claim your Free Airport Pickup, please complete the form below. We’ll email you back your tickets!
Apply your freebie to any transport booking!
Changes to the number of people, upgrade to round trip, upgrade of transport type, change in destination or arrival airport, or any change relating the original “free” offer may apply the “value of” to the price of a transport type booking via online booking. These changes will be subject to availability, and the possibility of the desired customization. In general, we are happy to help with all your Caticlan to Boracay or Kalibo to Boracay needs!
Hi, I would like to claim my free airport pick up transpo. I have been requesting and filing above several times no answer has been received. Please advise ASAP. Thank you
Hello Tin,
Thank you for your message. Before we proceed, may we ask first for your booking number and the date when you made the booking? Once we receive this, we will get back to you with the status of your inquiry.
Best Regards,
MyBoracayGuide
Booking number 1440458610
Date of booking Jan 23, 2019
Date Booked: Jan 23, 2019
Booking # 1440458610
I’m just wondering why up until now I don’t receive any information about my free airport pickup transpo? I gave my booking number as you requested, twice already and so the date of booking then after that it’s nothing? What’s up with that???
Hi, I would like to claim my free airport pick up transpo and how much if upgrade to: 1) standard and 2) boracay to airport? i have been requesting and filing above form since last week and no reply from you I even emailed you still no reply. thank you
Hello Jemie,
Thank you for your message. Before we proceed, may we ask first for your booking number and the date when you made the booking? Once we receive this, we will get back to you with the status of your inquiry.
Best Regards,
MyBoracayGuide
Booking No. 1487469875
Dated booked February 4, 2018
Dear Jemie,
Thank you for provding your booking code. Upon double checking your reservation comes up with FREE Economy Airport Pickup. You may visit the below link for more information and on how to avail the offer.
https://www.myboracayguide.com/info/en/myboracayguide-free-airport-pick-up-1601.html
I hope this information helps. Let us know if you have questions.
Best Regards,
MyBoracayGuide
Yes im already aware of that, but i was asking if how much would i pay to upgrade to standard and transportation from hotel to airport? I understand that the free service is for one-way only.
Hi,
I’ve booked my Hotel with you however I’m not sure on how to book for the free airport transfer. Can you assist me please?
Hello Carynn Chin,
Thank you for your message. Before we proceed, may we ask first for your booking number and the date when you made the booking? Once we receive this, we will get back to you with the status of your inquiry.
Best Regards,
MyBoracayGuide
Hi,Please tell us how much you need from KLO to Hotel Flora East Resort and Spa .
My booking number is 1617242672 and 1325780217
Arrival : Kalibo 30MAR 10:40 Z229
tow people
Thank you!
Hello Ze Bing,
Thank you for your message. Before we proceed, may we ask first when did you make the booking so we can check it in our system?
Once we receive this, we will get back to you with the status of your Airport Assistance.
Kind Regards,
MyBoracayGuide
Hello
I booked in February 13,2018
Booking number :1617242672 and 1325780217
Thank you.
Hello Ze Bing,
Thank you for your message and apologies for the late response. Upon checking, your bookings are qualified for Free Economy Airport Pickup for 2 persons. Since you will arrive via Kalibo, please note that there will be an additional charges will apply.
Kindly see details below for your reference.
Kalibo Additional Fee – Php 150.00 per person x 2 = Php 300.00
Terminal and Environmental Fees – Php 175.00 per person x 2 = Php 350.00
Total Amount to be paid upon arrival in Kalibo = Php 650.00
Please let us know if you are agreeable to this so we can proceed and make the necessary arrangements for your transportation. You can also send us your complete flight information for us to go ahead.
Thank you,
MyBoracayGuide
Hello.
Thank you for your reply.
I can pay Php 650.00.
Please arrange the connection.
My flight information:
DATE:30MAR
FLIGHT:Z229
Arrival:KLO-Kalibo
ARRTIME:10:40
Thank you!
Hi, My just applied two person free pick up through your service. Besides the mentioned two person, I have another four friends with us. Please contact me about the package service with price. Thank you & nice day!
Hello Wenyan,
Thank you for contacting us. Yes, indeed that 2 persons are valid for free airport pick-up. Therefore, regular rate will apply to the additional person. Please find the link below for your reference as you may book directly on our website.
https://www.myboracayguide.com/transportation-kalibo-to-boracay/
Thank you,
MyBoracayGuide
I need free shuttle bus from MPH airport to hotel
Hello Yao/Su Wen,
Thank you for your message. Before we proceed, may we ask first for your booking code so we can check it on our system? Also, kindly provide us the date when you booked. We hope to receive feedback from you soon!
Regards,
MyBoracayGuide
Hello! If we book a hotel from your website, will we have a free transfer to the airport after a rest at the hotel? We do not need a transfer from the airport, we will arrive from the island of Tablos. Thank you for the service, Irina.
Hello Irina,
Thank you for leaving us a message. With regards to your inquiry, please be informed that when you book through our website, you will be qualified for a Free Airport Assistance or Airport pickup from Caticlan. This offer will depend on your hotel booking value and it is applicable for arrival only. For more details, kindly click on the link below.
https://www.myboracayguide.com/info/en/myboracayguide-free-airport-pick-up-1601.html
We hope this information helps!
Lyn
MyBoracayGuide
Please send me the details of my free airport transfer under booking # 1572564666 with 6 adult pax
Dear Sheila,
Thank you for your inquiry and apologies as we were unable to reply sooner. Upon double checking your reservation comes up with FREE Airport Assistance. You may visit this link for more information.
https://www.myboracayguide.com/info/en/myboracayguide-free-airport-pick-up-1601.html
I hope this information helps. Let us know if you have questions.
Best Regards,
Jonalyn
MyBoracayGuide
Seven passengers，Approximate time of arrival :between 03:00~04:00，KLO airport，30JanHO1395 20:30-00:30+1
Hello Yao Suwen,
Thank you for contacting us. Before we proceed, may we ask for your booking number please so we can go ahead and check your total hotel booking value. Once we receive this, we will get back to you with the status of your Free Airport Pickup. Kindly note that the Free Airport Pickup is good for 2 persons only and will depend on the hotel booking value. For more details, please feel free to click on the link below.
https://www.myboracayguide.com/info/en/myboracayguide-free-airport-pick-up-1601.html
We hope this information helps!
Feel free to contact us should you have any questions.
Happy to assist!
MyBoracayGuide
Hi，my booking No. is 1151796085,I get First Class for Free Caticlan Airport Pick-Up,how people for free?How can I book for other people(not free)? We have 6 adults and 1 baby.
Hello Lin,
Thank you for contacting us. We are happy to inform you that your booking is entitled to a Free First Class Airport Pickup good for 2 persons only via Caticlan. We can also assist the other guests but there will be an additional charges. Kindly see breakdown below for your reference.
First Class Airport Pickup (CATICLAN)
Php 750 per person x 6 pax = Php 4,500.00
Less Free Airport Pickup value of Php 1,650.00
Total Amount to be PAID upon arrival is PHP 2,850.00
If you are agreeable to this, kindly provide us with your complete flight arrival details so we can proceed and make the necessary arrangements.
I look forward to your reply.
Kind Regards,
MyBoracayGuide
Hello.
If I have a direct reservation on your website, can the free part be deducted directly? Is the charge to be paid directly on the Internet or in cash on the spot?
Hello!
Thank you for leaving us a message. Before we proceed, please provide your booking code.
Hope to hear from you soon.
Best Regards,
Jonalyn
MyBoracayGuide
booking code：1151796085
Hello from MyBoracayGuide!
Thank you for leaving us a message. Please know that your hotel reservation under 1151796085 comes up with FREE First Class MyBoracayGuide Logistics Airport Pickup for 2 pax. You may visit this link for more information and to avail the Free Pickup.
https://www.myboracayguide.com/info/en/myboracayguide-free-airport-pick-up-1601.html
I hope this information helps. Let us know if you have questions.
Best Regards,
Jonalyn
MyBoracayGuide
Hi,
Not had a reply from you yet, have resent a completed booking form again, PICK-UP FROM AIRPORT IS TOMORROW! PLEASE GET BACK TO ME
Hello John,
Thank you for contacting us. We would like to inform you that you are qualified for a Free Standard Airport Pickup. You will receive another email with the confirmation of your Free airport pickup shortly.
Have a great day!
MyBoracayGuide
Hi,
I’ve replied below but it’s waiting moderator approval.
I couldn’t find the emails from you about the transport.
Can we please book for 2 persons pick up transport please.
My question was we actually booked two places straight (second booking no 1950683691) after each other with you myboracayguide.com (because we wanted to try different areas instead of just the one place). Does the combined qualify for free-pick up?
kind regards
Lap
Hi Lap,
Thank you for your message. We would like to clarify that the Free Airport Assistance or Free Airport Pickup cannot be combined. However, if you want to be pick up on your arrival on December 23, 2017, this is possible but you will book the regular transfer. Kindly see details below for your reference.
Standard Transfer (Kalibo – One Way)
Php 725.00 per person x 2 = Php 1,450.00
First Class Transfer (Kalibo – One Way)
Php 1,700.00 per person x 2 = Php 3,400.00
Please let us know which transfer you would like to book so we can proceed and make the necessary arrangements.
Thank you and hope to hear from you soon!
MyBoracayGuide
Please book the standard transfer x 2 people.
Thank you.
Dear Responsible,
This message is to follow up the free airport transfer I sent last month. I haven’t received any confirmation yet
Booking No. 1738320177
Arrival : 23 Dec 2017, Kalibo, Flight Z2 29, Kalibo arrival 10:50 am
Hotel : Villa Caemilla
2 adults, 2 kids, 4 and 7 years old.
Thank you
Hello Ilkay Sengul,
Thank you for contacting us. We tried to check your booking but unfortunately we could not find it in the system. However, we can only check this if you can provide us with your check-out date, full name on the booking and what website did you booked? Soon as we get your feedback, we will reply to you with the status.
Best Regards,
MyBoracayGuide
G’day
This message is to follow up the free airport transfer I sent last month. I haven’t received any confirmation yet
Booking No. 1204697043
Arrival : 23 Dec 2017, Kalibo, Flight PR 381
Hotel : Lazy Dog Bed & Breakfast
2 Persons
Thank you
Hello Lap,
Thank you for getting back to us. We would just like to remind you again that we already sent you an email about the status of your inquiry last month. Kindly be advised that your booking is entitled for Free Airport Assistance only which includes the following.
Free Guide book
Free Map
Free Discount Card
We can help you arrange pick up at the airport but you will have to pay an additional charge. For Kalibo, the charge will be Php 725.00 per person.
Please let us know if you would like to book so we can make the necessary arrangement.
Thank you,
MyBoracayGuide
Hi!
This message is to follow up the free airport transfer I sent yesterday.
I haven’t received any confirmation yet
Booking No. 183723326
Arrival : January 22,2018 1020 H Caticlan airport 5J895
Departure: January 24,2018 1155 H Caticlan airport 5J900
Hotel : Boracay Haven Suites
4 Persons
Thank you very much.
Best Regards.
Hello Harvin Jayme,
Thank you for the follow up and apologies for the late feedback. Upon checking your booking, you are qualified for a Free Economy Airport Pickup for 2 persons only. Please note that the terminal and environmental fees are not included. You will have to pay Php 175.00 per person upon arrival at the airport. Also, since there are 4 persons in your group, the other 2 guests will have to pay an additional Php 575.00 per person, the price is inclusive of all fees.
For us to proceed, please do send us your email address so we can send you the details through email.
Let us know if you have any questions.
Thank you,
MyBoracayGuide
Thanks for the quick revert.
How can I send you my email address?
I don’t want to show my email address at the message board.
I have registered my email add the time when I booked the hotel.
Regards.
Hi Harvin,
Apologies. No need send the email address. We have it already.
Thank you,
MyBoracayGuide
My friend and I booked your room at Jony’s Beach Resort via your website. Our booking numbers are: 1515157574, 1389973385, 2066556514 and we are a 5 year old and 6 year old child. Please tell us how much you need from KLO to Jony’s Beach Resort ?
Hello Ying Ding,
Thank you for contacting us. With regard to your inquiry, please note that each booking you provided has different Airport transfer assistance. Kindly see details below for your reference.
1515157574 – Free Standard Airport Pickup for 2
1389973385 – Free Assistance for 2 (Inclusion: Free Guidebook, Map and Discount Card)
2066556514 – Free Economy Airport Pickup for 2
For your convenience, we highly suggest that the 2 bookings under 1389973385 and 2066556514 must upgrade to Standard Transfer same with 1515157574 so you can be travelling together all the way from Kalibo to the property.
Since you will be arriving via Kalibo, there will be an additional charge of PHP 150.00 per person for the Free Standard Airport Pickup, PHP 325.00 per person for the Free Economy Airport Pickup and the one with Free Airport assistance must pay PHP 725.00 per person. Kindly see breakdown below for your perusal.
Php 150.00 x 2 = Php 300.00
Php 325.00 x 2 = Php 650.00
Php 725.00 x 2 = Php 1,450.00
Total amount to be paid upon arrival = PHP 2,400.00
Please let us know if this is okay with you and we will go ahead and make the necessary arrangement. For us to proceed, you will need to provide us with your complete flight arrival details.
Thank you and hope to hear from you soon!
Happy to assist!
MyBoracayGuide
Is this the cost of 6 people?
Does 2400 pesos contain 6 people from Kalibo airport to the hotel all the costs?
Hello Ying Ding,
Yes 🙂 The 2,400.00 is good for 6 persons already. Please send us your complete flight details so we can make the necessary arrangements.
Thank you,
MyBoracayGuide
Hi Ying Ding,
The price quoted to you is good for 6 persons already.
Thank you,
MyBoracayGuide
Flight Depart Arrive
Z2 29
PVG Shanghai
Fri 09 Mar 2018
06:45AM
KLO Kalibo – Boracay
Fri 09 Mar 2018
10:50AM
Hi Ying Ding,
Thank you for providing us your complete flight information. Rest assured that this will be forwarded to the transportation department.
Best Regards,
MyBoracayGuide
Hi! I did not receive the response about Free airport pick up. Our flight would be tomorrow – 08.12.2017
Booking № 2001713853. Flight TR372. 2 persons.
Hello Daria Velichko,
Thank you for contacting us. Upon checking your booking, you are qualified for a free assistance only which includes Free Guide book, Free Map, Free Discount Card. However, we would be very glad to arrange your transportation from the airport to the resort at additional cost. Please see quotation below for your reference:
Standard Transfer (Kalibo)
One way transfer – Php 725.00 per person x 2 = 1,450.00PHP
First Class Transfer (Kalibo)
One way transfer – Php 1,700.00 per person x 2 = 3,400.00PHP
Please let us know which transfer you would like to book so we can make the necessary arrangements.
Thank you,
MyBoracayGuide
I’ve received confirmation of booking hotel and this:
Thank you for booking with MyBoracayGuide.com!
We would like to welcome you to Boracay Island with our Free Boracay Airport Transfer promotion in appreciation for your support. For your convenience, please use the below booking number to complete your transportation booking at http://www.myboracayguide.com/promo. Thank-you, and see you in Boracay! Mabuhay!
I filled the form. Why are you writting about paying transfer?
Hi again Daria,
Thank you for getting back to us and apologies for the confusion. We would like to clarify that our Free Airport Pickup will depend on the total amount that you booked. Please feel free to review the details regarding Free Airport Pickup or Assistance by clicking on the link below.
https://www.myboracayguide.com/info/en/myboracayguide-free-airport-pick-up-1601.html
Since the total amount of your booking is less than 10,000.00, you can avail of the Free Airport Assistance only. With this, we will provide you a Free guidebook, map and discount card upon arrival.
We hope to have cleared this out to you.
Feel free to message us should you have any questions.
Happy to assist!
MyBoracayGuide
Our flight would be today November 30, 2017 and I still did not receive your response about Free airport pick up.
Our booking no. is 1861035931. Z2 262 Flight. 2 persons.
Please contact me on my mobile no. +639171006268
Hello Avinash,
Thank you for contacting us. Please be advised that we already sent you the confirmation for your Free Economy Airport Pickup. Do be reminded that there will be an additional PHP 150.00 per person if arriving via Kalibo. Also, the terminal and environmental fees are not included. You will also need to pay an additional Php 175.00 per person for the fees. A total of PHP 325.00 per person. You can hand over the payment directly to the coordinator at Kalibo. Thank you and have a fantastic stay in Boracay.
MyBoracayGuide
Our flight would be on Sunday, Sept. 10, 2017 and I still did not receive your response about Free airport pick up.
Our booking no. is 1156953665. 5J 891 Flight. 2 persons.
Please contact me on my mobile no. 09993786024
Hello Angie,
Thank you for contacting us. We would like to inform you that upon checking from our hotel department, you are entitled to a free airport assistance only which we will provide a guide book and map upon arrival in the Airport. However, we will be glad to assist you in booking your airport transfer. Please check the link below for your reference.
https://www.myboracayguide.com/transportation-kalibo-to-boracay/
Thank you,
MyBoracayGuide
Hi.. i have submitted the form but yet to receive the acknowledgment.
Please advise. Thank you.
Hello Christina,
Thank you for contacting us. We would like to inform you that upon checking from our hotel department, you are entitled to a free airport assistance only which we will provide a guide book and map upon arrival. However, we would be glad to assist you in booking your airport transfer. Please check the link below for your reference. Thank you.
https://www.myboracayguide.com/transportation-kalibo-to-boracay/
Thank you,
MyBoracayGuide
i already send an email for the transfer but i have not received any confirmation yet..
Hello Anecito,
Thank you for contacting us. Please provide us your booking code and the email address that you have used in sending your inquiry for us to check accordingly.
We hope to hear from you soon.
Thank you,
MyBoracayGuide
Booking number: 1778703772
guest 1: Anecito Fernandez
guest 2: Chezka Aborque
destination hotel: Zen rooms seabird station 2
arrival date: August 14, 2017
arrival: 2:05 P.M., Godofredo Airport
arrival flight number: Cebu Pacific 5J 132
anecitofernandez@yahoo.com
cellphone number: 09179261557
Hello Anecito,
Thank you for contacting us. We would like to inform you that upon checking from our hotel department, you are entitled to a Free Airport Assistance only which we will provide a guide book and map upon arrival in the airport. However, we will be glad to assist you in booking your airport transfer. Please check the link below for your reference.
https://www.myboracayguide.com/transportation-kalibo-to-boracay/
Thank you,
MyBoracayGuide
Our flight would be on Saturday, Oct. 21, 2017 and I still did not receive your response about Free airport pick up.
Our booking no. is 1474171089. 5J 895 Flight. 2 persons.
Please email me for comfirmation.Thanks！
Reply
Hi! I haven’t received any confirmation regarding our free airport pick-up. Completed the form twice, emailed you twice and also messaged you in FB. No reply or whatsoever. Its my first time to book with myboracay. Is the free airport pick-up real? Please advise accordingly.
Details: Booking Confirmation Number: 1441.000.472
Arrival: August 1, 2017 at 3.45PM at Caticlan Airport.
Hello Jane,
We would like to inform you that we already sent you an email regarding the status of your inquiry. Please check your email.
Thank you,
MyBoracayGuide
i already send an email for the transfer but i have not received any confirmation yet..
Hello Victoria,
Thank you for contacting us. We would like to inform you that upon checking, we have not received any email from you. Kindly send us an email at info@myboracayyguide.com so that we can assist you accordingly.
Thank you,
MyBoracayGuide
Hi! I still haven’t receieved any email from you regarding my free requested airport transfer, please confirm. Thanks
Hello Krizia Lim,
Thank you for contacting us. Please be advised that we have sent you an email regarding your inquiry. Kindly reply to the email with your booking reference number so we can proceed and check your reservation.
Regards,
MyBoracayGuide
i just book for 2adult and 1 child 11y/o for 4nights and i want to use a free airport pick up but it says it can accomodate only 2? hmmm we dont want to lost or having any trouble and want a smooth transportation can i bring my child with me? and i promise she will just sit to my lap for the all time
Hello Ronald Dizon,
Thank you for contacting us. We would like to inform you that we already replied through email and we are awaiting for your feedback regarding the booking code so we can proceed and check the status of your booking.
Hope to hear from you soon!
Regards,
MyBoracayGuide
Hi!
I sent again the form for the promo about the free airport transport under booking no. 1238744625 because there is no reply from you since the last time I submitted the same. There will be 3 more adults and 1 child travelling with us under the same booking no. so please advise about their transfer too. Our flight no. is PR 2371 arriving Caticlan at 1:00PM on 31st May 2017.
Thank you.
Hello Raul,
Thank you for contacting us. Noted on that. We will make necessary arrangements for your airport transfer and we will send you the confirmation email. We would like to inform you that you are entitled to a free economy airport pick up which is good for 2 persons. Therefore there will be an additional charge of 1,200.00 for the 3 adults and please provide us the age of the child so that we can quote you accordingly. Please also note that the terminal.environmental fees on the Port is not included.
We hope to hear from you soon.
Thank you,
MyBoracayGuide
Hello, how long does you just usually send a confirmation pick up email? Thank you.
Hi, We have a booking under no. 1891255169 flight PR2371 Caticlan airport at 1pm on Tuesday for two people on June 6. We haven’t received any confirmation for pick up. Sent a complete details about our flight about almost two weeks now.
Write down a comment, and guest what? even here we got skipped and no reply.
Hello Marie Fe,
Thank you for contacting us and apologies for the delayed feedback. We are pleased to inform you that your booking is qualify for Free Economy Airport Pick Up for 2 persons from Caticlan airport. You will receive a separate email with the confirmation voucher for your free airport pick up shortly.
Thank you,
MyBoracayGuide
Got my confirmation for pick up. Thank you.
Hi!
I just want to follow up the promo about the free airport transport for booking no. 1238744625. I submitted the form last week for 2 pax only, how about the remaining 3 adults and 1 child. Arriving by PAL (PR 2371) at Caticlan on 31st May at 1:00PM. Please confirm.
I just want to ask why I didn’t receive a confirmation email yet, regarding the free airport pickup for 2 pax? I already submitted the form above. pls let me know ASAP. thanks.
Hello Retchel,
Thank you for contacting us. Please provide us your hotel booking code so that we can verify to our hotel department. Please provide us your complete name, flight number and your email address so that we can make necessary arrangements. We highly recommend you to send us your complete details in infor@myboracayguide.com for further assistance.
We hope to hear from you soon.
Thank you,
MyBoracayGuide
Hi
I booked two rooms,four adults.
But free airport pick up service just for two people?
My book number is1644003721
Hello Pin Hui Chiang
Thank you for contacting us. We would like to inform you that MyBoracayGuide offers Free Airport Pick Up for 2 guests only for every booking. Upon checking your reservation, you are entitled for Free Standard Airport Pick Up from Caticlan. To claim this offer, you will need to send us the following details so we can arrange your airport pick up.
Booking Code:*
Name Guest 1:*
Name Guest 2:
Destination Hotel:*
Arrival Date:*
mm/dd/yyyy
Arrival Airport:*
Arrival Flight Number:*
Email:*
Contact Phone Number*
Please note that other guests in your group may avail of the airport transfer with additional cost. Also, if you are arriving via Kalibo, there will be an additional charges will apply.
We hope to have cleared this for you.
Thank you,
MyBoracayGuide
Hi following up your promo for free airport transfer for 1364965442, I submitted the form last week.
5 pax on April 17 arriving at 645am
Thanks!
Hello Irene,
Thank you for contacting us. Please be advised that we sent you an email regarding your Free Standard Airport Pick Up.
Thank you,
MyBoracayGuide
Hello,
Already sent a request for free airport pickup last Feb 16 upon booking in Boracay Summer Place. But no feedback was received. Re-send today, April 11. Please provide confirmation.
Booking No: 1950216340
Arriving Apr 22 @11:55AM
Also, we are travelling with a kid, 9yrs old. Do we need to pay separately since only lists for 2 guests?
Thank you.
Michelle
Hello Michelle,
Thank you for contacting us. Please be informed that you are entitled for a free economy transfer and we will going to send an email for further details.
Thank you,
MyBoracayGuide
Hello,
I’ve just made a transportation booking, there is only 2 pax for the booking but there is 3 of us coming/staying in boracay. Will all 3 of us be included in the pick-up from & to the airport.My hotel booking number is 1141370207.
Cheers,
Wally
Hello Wally,
Thank you for contacting us. Thank you for providing your flight Details, Your Free Airport assistance is confirmed. Your guide will wait at the Arrival/Exit area of the Airport on your Arrival. We would like to clarify that Free Assistance does not include the Transfer going to your resort as stated on our website. http://boracay.myboracayguide.com/en/myboracayguide-free-airport-pick-up-1601.html. If you wish to book your transfer with us, we have attached our rate below.
Option 1
Standard Roundtrip Transfer Caticlan – 1,150.00 PHP / person x 3 = 3,450.00 PHP
(Tourist Bus from Catiiclan Airport to Caticlan Jetty Port shared with other guests, Standard Bangka boat from Caticlan Jetty Port to Cagban Jetty Port and Multicab (small shuttle car) shared with other guests to your hotel destination )
Option 2
First Class Roundtrip Transfer Caticlan –2,000.00PHP / person x 3 = 6,000.00 PHP
(A private, air-conditioned van exclusive for your group from Caticlan Airport to Caticlan Jetty Port, Chartered banka from Caticlan Jetty Port to Cagban Jetty Port , Chartered Van exclusive for your group to your hotel destination )
Thank you,
MyBoracayGuide
Hi! I have submitted the request of free transfer for 2pax only, how about the remaining 3 adults and 1 child? I have booked a villa at Nirvana Beach Resort. Let me know how would i be able to book transfer of the remaining pax. Thank you!
Hello Diane,
Thank you for contacting us. This is to acknowledge that we have received all details you have provided. We will send you a confirmation thru your email if what transfer you are entitled and we are going to take note for the additional person in your group. Please be informed that the additional person charged will be depend on the transfer type you are entitled. Kindly wait for our confirmation. Should you need any further assistance, please do not hesitate to contact us again.
Thank you,
MyBoracayGuide
Hi,
If I booked 5 rooms, 10 adults, 5 children, would I only get 2 person free transfer?
Hello,
Thank you for contacting us. Please be informed that we sent you a separate email regarding your inquiry. Kindly check the email and feel free to revert to us should you have any questions or concerns.
Happy to assist!
Regards,
MyBoracayGuide
our hotel is Henann Lagoon Resort. We have booked a room for 4 pax. Is our free airport transfer good for 4
Hello,
Thank you for contacting us. Please be informed that we sent you a separate email regarding your inquiry. Kindly check the email and feel free to revert to us should you have any questions or concerns.
Happy to assist!
Regards,
MyBoracayGuide
Hi
I have submitted my request for free first class transfer last week, but have not received the vouchers or any response. My booking reference is 1896961694. Flight arrival details are PR2014 from Manila arriving at 1205.
Look forward to your confirmation. Many thanks. Mark
Hello Mark,
Thank you for contacting us. We have sent already a confirmation voucher thru your email address. Please kindly check. Should you need any further assistance please do not hesitate to contact us again.
Thank you,
MyBoracayGuide
Hi there,
I’ve made a Boracay hotel booking over on your website. My confirmation number is 1659175293. I’ve also filled up and submitted the online form for the free transportation, which I believe will include the boat tickets and the land transport from boracay port to the hotel? Let us know if we can arrange the transfer from Kalibo to the Caticlan Jetty Port at a charge? We are landing this Friday 24 Mar 2017 at Kalibo. Do reply soon. Tks!
Hello Leong,
Thnak you for contacting us. We are happy to inform you that your booking is qualified for Free Economy Airport Pick up . Kindly send us your complete flight details so that we make necessary arrangement for your transfer.
Thank you,
MyBoracayGuide
Arrival Flight: Tiger Air TR2742
Arrival Airport: Kalibo (Boracay) International Terminal
Arrival Date/Time: Fri 24 Mar 2017 / 3.10PM
Hello Leong,
Thank you for contacting and providing us your complete flight details. We will email your confirmation voucher. Should you need any further assistance please do not hesitate to contact us again.
Thank you,
MyBoracayGuide
Please let us know if free pick up is confirmed. Thanks.
Hello Rosalyn Hidalgo,
Thank you for contacting us. Please be informed that we sent you a separate email regarding your inquiry. Kindly check the email and feel free to revert to us should you have any questions or concerns.
Happy to assist!
Regards,
Lyn
MyBoracayGuide
Hi,
I have submitted 2 forms for 2 persons and I have not yet received confirmation.
Kindly check under booking 1892.038.120
1st guest will arrive March 17, 2017 under Flight # 5J 891
2nd guest will arrive March 18, 2017 under Flight #5 J 891
Thanks.
Hello Edgardo Fausto,
Thank you for contacting us. We are happy to inform you that your booking is qualified for Free Economy Airport Pick up from Caticlan airport only. We have sent you an email regarding your request. Please have it check and feel free to email us should you have any questions.
Have a great day!
Thank you,
MyBoracayGuide
hello , I requested the free airport transfer , how can I add my companions ?
Hello Abby,
Thank you for contacting us. We have received already your details of your arrival. Kindly wait for our email for what transportation type you are entitled for. Feel free to contact us if you need any further assistance.
Thank you,
MyBoracayGuide
Hi, kindly verify if my booking num 1672941532 availed the airport transfer or just assistance? hope to hear from you soonest as flight will be this friday 3/17.17
Hello Sai,
Thank you for booking with us. Your booking code entitles you to a Free assistance. Your guide will wait in the arrival/exit area of the airport and from there we will help you get started!
http://boracay.myboracayguide.com/en/myboracayguide-free-airport-pick-up-1601.html
Thank you,
MyBoracayGuide
Hi, I have submitted for airport transfer under booking num #2015044996
Please check.
Hello from Boracay!
Yes, we received your Airport transfer request. We will send you the details shortly.
Thank you,
MyBoracayGuide
Hello Anis,
Thank you for contacting us. We have received your flight information and pleased to advise that your booking is qualified for Free Economy Airport Pick Up for 2 guests. We will send you the confirmation details for your Free Airport pick up within the day.
Thank you,
MyBoracayGuide
Hi, submitted my booking info and it redirected me to this comment section. Please confirm my pickup from Kalibo on 3/24. Booking #1540-890-368
Hello!
Thank you for your inquiry. We would like to inform you that upon checking your booking, you are entitled to a free assistance only which includes a guidebook and a map upon your arrival. However, we would be glad to assist you in booking your airport transfer. Kindly send us an email at info@myboracayguide.com so we can send you the transportation options.
Thank you,
MyBoracayGuide
Hello,
Thank you for contacting us. We would like to inform you that upon checking from our hotel department, you are entitled to a free airport assistance only which we will be providing a guidebook and map upon arrival in the airport. However, we would be glad to assist you in booking your airport transfer. Please check the link below for your reference.
https://www.myboracayguide.com/transportation-kalibo-to-boracay/
Thank you,
MyBoracayGuide
Hi, We arrive on Tuesday 21 March at 15.35 at Caticlan airpot (CebgoDG 6245). We are staying at the Pinjalo Resort for 10 nights which we booked through My Boracay Guide. We are entitled to the FREE First Class MyBoracayGuide Logistics Airport Pickup because our Hotel Booking Value is above 50,000 PHP. Can you please confirm you will pick us up? It will be two adult passengers and two children under age of 5. Thank you. Regards
Sarah
Hello Sarah,
Thank you for contacting us. We would be glad to assist you on your airport transfer. Before we proceed, please provide us your hotel booking code for us to check to our hotel department so that can make necessary arrangements.
We hope to hear from you soon.
Thank you,
MyBoracayGuide
1775 284 549 – Pinjalo Resort
Hello again Sarah,
Thank you for providing us your hotel booking code. Please be advised that we will forward this to our hotel department and once they confirmed then we will be sending you a confirmation voucher for your airport transfer.
Thank you,
MyBoracayGuide
Great! Thanks
Hi I have not received any email with confirmation voucher. Can you please confirm. TQ
Hi I have not received any emails yet. Or any vouchers. Is this a scam?
Hello Sarah,
Thank you for contacting us. Please be advised that we will send you the confirmation voucher within the day.
Thank you,
MyBoracayGuide
I have not yet receive feedback about my free transfer, I booked with you guys last February 3 and accomplished my free transfer the same day. my booking number is 1558168599. My Flight from Manila to Kabilo is on March 2 with flight number Z2 272. please reply ASAP. thank you
Hello again Sir Aldretch,
Thank you for contacting us. Please be advised that we have sent you an email separately. Please Let us know if you need further assistance, We are happy to assist you.
Thank you,
MyBoracayGuide
Where is my free transfers? Ive registered 5 days ago and my flight is on the 25th of February!. Is this for real or not? My booking number is 1241276602 at Boracay Joint. Ive got no feedback from you Guys!
Hello Jyrel,
Thank you for contacting us. We would like to inform you that upon checking from our hotel department, you are entitled to a free assistance only which we will provide a guidebook and a map upon arrival. However, we would be glad to assist you in booking your airport transfer. Please provide us your complete flight number or kindly send us a copy of your airline ticket so that we can make necessary arrangement on your airport transfer. Please find the quotations below.
Option 1
http://www.myboracayguide.com/transporttype/boracay-transport-Standard-Transfer-4.html
Standard Round-Trip Transfers from Caticlan – 1,150 PHP / person x 2 = 2,300 PHP
Standard Round-Trip Transfers from Kalibo – 1,450 PHP / person x 2 = 2,900 PHP
Option 2
http://www.myboracayguide.com/transporttype/boracay-transport-First-Class-Transfer-10.html
First Class Round-Trip Transfers from Caticlan – 2,400 PHP / person x 2 = 4,800 PHP
First Class Round-Trip Transfers from Kalibo – 3,4PHP / person x 2 = 6,800 PHP
*** Includes a private, air-conditioned van exclusively for your group
We hope to hear from you soon.
Thank you,
MyBoracayGuide
Hello Jyrel Rey Cruz,
Thank you for your inquiry and apologies for the delayed response. We would like to inform you that upon checking your booking, you are entitled to a free assistance only which includes a guidebook and a map upon your arrival. However, we would be glad to assist you in booking your airport transfer. Please provide us your complete flight number or kindly send us a copy of your airline ticket so that we can make necessary arrangement on your airport transfer. Please find the quotations below.
Option 1
http://www.myboracayguide.com/transporttype/boracay-transport-Standard-Transfer-4.html
Standard Round-Trip Transfers from Caticlan – 1,150 PHP / person x 2 = 2,300 PHP
Standard Round-Trip Transfers from Kalibo – 1,450 PHP / person x 2 = 2,900 PHP
Option 2
http://www.myboracayguide.com/transporttype/boracay-transport-First-Class-Transfer-10.html
First Class Round-Trip Transfers from Caticlan – 2,400 PHP / person x 2 = 4,800 PHP
First Class Round-Trip Transfers from Kalibo – 3,4PHP / person x 2 = 6,800 PHP
*** Includes a private, air-conditioned van exclusively for your group
We hope to hear from you soon.
Thank you,
Lyn
MyBoracayGuide
I’ve filled out the form yesterday and havent received any confirmation. Hotel reservation reference is 1678454936. Please update as my flight will be tomorrow.
Please advise update on this.
Hello Sarh G.,
Thank you for contacting us. Your Free Airport assistance is confirmed. Your guide will wait at the Arrival/Exit area of the Airport on your Arrival. We would like to clarify that Free Assistance does not include the Transfer going to your resort as stated on our website. http://boracay.myboracayguide.com/en/myboracayguide-free-airport-pick-up-1601.html. If you wish to book your transfer with us, we have attached our rate below.
Option 1
Standard Transfer One-Way from Caticlan – 575.00 PHP / person x 2 = 1,150.00 PHP
(Tourist Bus from Caticlan Airport to Caticlan Jetty Port shared with other guests, Standard Bangka boat from Caticlan Jetty Port to Cagban Jetty Port and Multicab (small shuttle car) shared with other guests to your hotel destination )
Option 2
First Class Transfer One-Way from Caticlan – 1,200.00PHP / person x 2 = 2,400.00 PHP
(A private, air-conditioned van exclusive for your group from Caticlan Airport to Caticlan Jetty Port, Chartered banka from Caticlan Jetty Port to Cagban Jetty Port , Chartered Van exclusive for your group to your hotel destination )
Thank you,
MyBoracayGuide
Hello Sarh G.,
Thank you for contacting us. Your Free Airport assistance is confirmed. Your guide will wait at the Arrival/Exit area of the Airport on your Arrival. We would like to clarify that Free Assistance does not include the Transfer going to your resort as stated on our website. http://boracay.myboracayguide.com/en/myboracayguide-free-airport-pick-up-1601.html. If you wish to book your transfer with us, we have attached our rate below.
Option 1
Standard Transfer One-Way from Caticlan – 575.00 PHP / person x 2 = 1,150.00 PHP
(Tourist Bus from Caticlan Airport to Caticlan Jetty Port shared with other guests, Standard Bangka boat from Caticlan Jetty Port to Cagban Jetty Port and Multicab (small shuttle car) shared with other guests to your hotel destination )
Option 2
First Class Transfer One-Way from Caticlan – 1,200.00PHP / person x 2 = 2,400.00 PHP
(A private, air-conditioned van exclusive for your group from Caticlan Airport to Caticlan Jetty Port, Chartered banka from Caticlan Jetty Port to Cagban Jetty Port , Chartered Van exclusive for your group to your hotel destination )
Thank you,
MyBoracayGuide
I book a Hotel in Boracay in your Site but I didnt receive any confirmation or voucher for my FREE TRANSPORTATION from the Airport to the Hotel I book!Please reply ASAP.Thank you so much.
Raquelyn Werner
Almost 1 Week already and still I didnt get a Confirmation for my Free Transportation.How come nobody answer to my Message here?
Hello,
An email reply was already sent to you on Feb 11 in response to your first email. Kindly fill in the form for your Free Airport Pickup for us to assist you accordingly.
https://www.myboracayguide.com/info/en/myboracayguide-free-airport-pick-up-1601.html
Thank you,
MyBoracayGuide
It only say that my post here is approved.It did’nt say anything when its confirmed that I get my Free Tranpo, I fill p the form 3x already.Please kindly response to it or send an Email as Confirmation.Thanks
I filled up the form for free pick-up twice already and chat to representative name Lyn and fill it up again today. I don’t get any tickets/vouchers in my e-mail. My ref# is 1843957353
Hello Jose,
Thank you for contacting us. You are entitled for a free Economy transfer for booking a hotel with us. We will going to send your confirmation voucher within this day. Please feel free to contact us if you need any further assistance.
Thank you,
MyBoracayGuide
Good Day, i would just like to ask if its possible if you could cater 6guest for this since we are 6 staying at the hotel that I booked in. Hoping for your kind response.thank you.
Hi there! Filled-out the form weeks ago, nut no email confirmation yet. Submitted request again just now. Booking ref: 1357563147. Pls send email confirmation. Thank you so much!
Hello Jemma,
Thank you for contacting us. We would like to inform you that upon checking from our hotel department, you are entitled to a FREE Assistance Only which we will provide a map and guide book upon arrival. However, we would be glad to assist you in booking your airport transfer. Please provide us your complete flight number or kindly send us a copy of your airline ticket so that we can make necessary arrangements. Please find the quotations below. We highly recommend you to book a round trip transfer to lessen the hassle in booking two reservation.
Option 1
http://www.myboracayguide.com/transporttype/boracay-transport-Standard-Transfer-4.html
Standard Round-Trip Transfers from Caticlan – 1,150 PHP / person x 2 = 2,300 PHP
Standard Round-Trip Transfers from Kalibo – 1,450 PHP / person x 2 = 2,900 PHP
Option 2
http://www.myboracayguide.com/transporttype/boracay-transport-First-Class-Transfer-10.html
First Class Round-Trip Transfers from Caticlan – 2,400 PHP / person x 2 = 4,800 PHP
First Class Round-Trip Transfers from Kalibo – 3,400 PHP / person x 2 = 6,800 PHP
*** Includes a private, air-conditioned van exclusively for your group
We hope to hear from you soon.
Thank you,
MyBoracayGuide
Hi, can we upgrade our hotel so we can avail of the free transfer? Appreciate your reply! Thanks
Hi,
I filled out the online form weeks ago but I have not received any confirmation yet and my trip is 1 week away. I have talked to your customer service twice but still no updates. Hotel reservation reference # 1372597274. Appreciate your feedback.
Hello Zaza,
Thank you for contacting us. Apology for the delayed. We will send your confirmation voucher within this day.
Thank you,
MyBoracayGuide
Hello,
I filled out the online form weeks ago and re-filled out just now. I have not receive any confirmation yet. Any update? I hope to hear from you soon. Hotel reservation reference # is 1172854877.
Thank you.
Hello Mark,
Thank you for contacting us. Please be advised that we will send the confirmation Voucher within the day. Please do not hesitate to contact us again if you need any further assistance.
Thank you,
MyBoracayGuide
Hello,
I waited but I have not receive any confirmation.
Regards,
Mark Steven
Hello Mark,
We have already forwarded the confirmation email to your email address. Please kindly check.
Thank you,
MyBoracayGudie
Hello Mark! I can see that you have booked Nirvana and we have already arranged for your Free Economy Airport Pick-up. Have a great stay in Boracay 😉
Have filled-up details a week ago and filled up again today. Yet no email nor confirmation was sent. How would I know if this promo is real.
Hello Hazel! I believe you have availed of the free pick up last January 2. This is not a promo but an added value that we provide for our guests. We are happy to extend quality service to our customers.
Hello,
I sent a form with our details so that we will be able to claim our airport pickup. I have a question, though, with regard to this free airport pick up that you offered when I booked our hotel thru MyBoracayGuide. What I read was this free airport pick up is for 2 persons only per reservation, however, we are three, as our 3 year old son is coming with us, parents. Do we have to pay extra for my son’s airport pickup even though he is only 3 years old? Also, how about the return service from the hotel to the aiport?
Hello Michelle,
Thank you for contacting us. Yes, indeed that you may have a free airport pick up if you have a confirmed hotel reservation with us. Please check the link below for your reference. Please be advised that children 5 years old and below are free of charge while children 6 years old and above are considered as adult. For return transfer, regular rate will apply.
http://boracay.myboracayguide.com/en/myboracayguide-free-airport-pick-up-1601.html
Thank you,
MyBoracayGuide
i just want to know the fares
Hello Alexis,
Thank you for contacting us. Please check the link below for your reference.
https://www.myboracayguide.com/transportation-kalibo-to-boracay/
Thank you.
How much is the additional cost if I use the pick up service from Kalibo airport to white beach?
Please note that the Free Economy Airport Pickup does NOT include taxes and charges (environmental and terminal) levied by the government. The total for these are 175.00/person.Since you will be arriving in Kalibo airport there will be an additional of 150.00/person.
If I am able to claim a standard pickup, how can I pay this additional 150/person?
Hello Ying,
Thank you for contacting us. We would like to inform you that you may pay the additional charge of 150.00 PHP / person upon arrival in Kalibo Airport.
Thank you.
We have five person, and we already book one room in boracay, is there an possible ways that we can book one more room and also you can pick up us from Kalipo airport? And how much?
I booked for 2 person at Boracay Beach Resort for this Dec. 10-12, 2015. Are we entitled for free pick up?
Hi, we have booked for Nov. 27 to 30 for 30 persons in Boracay Peninsula, can we avail this free transfers?
I inquired last tuesday about your transfer rates from Caticlan airport to hotel but was not imformed of this.
Can you please verify. Thank you!
I reserved hotel rooms at white beach boat station1，hotel‘s name is willys beach club hotel,beach resort, hotel booking value php 24265. We have 2 persons, it is entitled free pick up service from caticlan airport?
Hi, I reserved hotel rooms and the value is around 10,000 peso.. There will 4 girls , it is okay for free pick up service from Kalibo Airport??
I have made a hotel booking through your office in Royal Park Hotel for 2, are we entitled for a free pick-up service? If yes, we are coming from Kalibo airport, what will be the scenario? Thanks.
we have three people and the hotel booking value will less than 30,000php. It metioned including a free airport pick up for 2 guests. My question is that if the third people also want to go with the 2 guests. How much should i pay for the economy airport pick up for her(Environmental and Terminal Fees excluded)?
If I reserved hotel rooms at deparis beach resort, hotel booking value php 22026. We have 7 persons, it is entitled free pick up service from kalibo airport?
Hello Tracy Lee,
You will be entitled to a Free Economy Airport Pick Up for 2 guests from Caticlan Airport. For further details or for booking, kindly send us an email through info@myboracayguide.com.
Thank you.
MyBoracayGuide
I reserved hotel rooms at white beach boat station1，hotel‘s name is willys beach club hotel,beach resort, hotel booking value php 24265. We have 2 persons, it is entitled free pick up service from caticlan airport?
Our flight is the Cebu Pacific, September 24, 2015 am 4:30, flight number is 5J679. We have a total of two people, a man and a woman. Please pick up the plane.